Hyundai — complaining for delaying in sending i20 active gearbox already order before 6 (six) days

Address:

Type -II, Quarter No-5, DNGC,Itanagar, Papum Pare, Arunachal Pradesh, 791111

Sir, i have placed an order for hyundai i20 active gear box from your's service centre at itanagar, arunachal pradesh on 8th august 2019. As my car gearbox got damaged without any accident and reason while i was running the car in slow motion at pasighat, east siang, arunachal pradesh on 7th aug. 2019. I have parked my car at hyundai service centre at pasighat. My car is bearing regd. No. Ar 01j 1587 purchased from your's company in 2016 with extended warrenty of 2 (Two) year. But after waiting couple of days still the gearbox have not arrived at itanagar. As it took one night to reached any goods from guwahati, assam to itanagar, arunachal pradesh. As other company or dealers like maruti, nissan and mahindra etc their response is very quick in this regards but your's company and service centre response is very poor for which i am compelled to tell others prospective customers regarding poorness service delivery system of your's company and service centre. As i am facing untolds problem here at pasighat without having car to reached at my work place at itanagar, arunachal pradesh. I am really dissatisfied with your's hyundai service centre.. If possible do intervene and directed the main hyundai dealers or service centre of guwahati to send the order hyundai i20 active gearbox at the earliest. From your's customer mr. Gumbin noshi, assistant professor, department of economics, d. N. Govt. College, itanagar, arunachal pradesh.