Hyundai Motor India — new parts charged and not changed & poor fake service

Address:

541, timba khadki gorwa gaam, gorwa, Vadodara, Gujarat, 390016

Hi sir,

Myself hiren taylor from vadodara. I bought my new i20 elite from rsa hyundai in may'2017 by the name of my wife which is saroj hiren taylor since that day i had timely given my car for services 4 times in rsa & 1 time in downtown. My house is near from rsa workshop so i usually go to rsa workshop kalali.

Here, i would like to share my review if it will really make you concern & take it on a serious basis. Every time i gave my car for service @rsa. I complained about my reverse gear & car jerking at 2nd & 3rd gear which is not working properly since i bought new. I have always given a damn excuse that is done even after service i went back immediately it is not done. Also the parts which were not in a condition to change i was fooled and ask to change. My few things were charged in my bill which was really not even touched by the mechanic. You can check my previous bills amounts which were approx rs, 14000, 8000, 8000/- even after paying so much money my work is not done & got silly excuses. Staff @ rsa workshop have a big attitude. So much of lies everytime. No value for customers everytime. I will share my experience below:

1. My car 3rd service was only washed & many things undone & given to me at my office. Upon checking & showing the same to hyundia guy. He replied me that tomorrow is festival so your work is incomplete. You can surely come after festival & your car will get the incomplete work done.

2. My last service i repeatedly (More then 3time) told the rsa guy name chirag patel that this is my 5th service and my above issues aren't solved yet. He promised me but again this time my problems are not done yet!! Infact he asked me to change many parts of my car which were really not required including my car wipers/clutch plates etc.. Wipers which i changed a month ago. There i realise that rsa just loots customers by asking to change parts just to increase bill amt. Just after service i got my car checked. I came to know many work was charege & undone like greasing was not done. Injector work was charged but not done??? (Due to injector work charged & undone, my car had a jerking problem) firstly i was told that i will be charged for parts as my warranty is over. They never knew that i had an extended warranty. Immediately they took a round turn saying your parts are now ok & it is not require to change. My old complains for reverse gear & car jerking etc.. Was really not done. What is this?