Hyundai Motor India — car i20 active sx stolen

Address:	787001
Website:	www.hyundai.com

Name of the company — hyundai india,
Complainant name-munmi dutta
Model name-i 20 active sx rc no — as07k63300, dealer/service center name and address — mandona hyundai, [protected]@gmail.com, north lakhimpur, assam-787001. Problem details — according to the consumer his car has been stolen from his house and later recovered by the police. But the consumer want to know how the security system has been accessed by thief when company has fully given guaranty/promised/commitment that without original remote its impossible to move the car i-20 as car is with protected by engine immobiliser system. Hence the consumer have some doubt that some company personal may leaked the access procedure to the thief's on monetary basis. Expected — as the security system is invincible/accessible with duplicate key or remote according to the company/dealer and after stolen the car i20 was accessed by the thief's with duplicate remote or key moved the car from residence which was found after by police at other states (Arunachal pradesh) along with duplicate remote. Same was recorded in police notepad. Which means that there is some lapse in company's claim security system. On this ground i want full replacement of this car i-20 active sx along with compensation from the company side as soon as possible.