Hyundai Motor India — clutch plate

Address:	400092
Website:	www.hyundai.com/in/en/Main/index.html

Dear all;

After a long wait and struggle i received my hyundai creta in may 2017. I thought after struggling to get the delivery for almost a month, things should be fine from here on now. But less did i knew i have just bought a white elephant of the lowest quality.

I have been driving fiat linea since 2010 and drove around 135000+ kms... I sold it and bought hyundai creta 1.6 diesel (Top variant). Time and again i got some burning smell, but was not aware was it outside or my car, as nothing was expected being new car.

On tuesday morning (8th aug 2017) while i was driving to work early morning, at the signal, as i picked the car from 1st gear and moved ahead, the clutch refused to give push back and i wasn't able to shift gear. As i realized there is some issue, i immediately took it aside and parked it. Tried to start the vehicle again and again, but wasn't able to put the gear. I immediately called the road side assist and they sent a towing van which arrived in an hour as expected.

After taking it to nearby service center (Modi hyundai - goregaon) the service adviser told me, since its new vehicle don't we need to see, prima facie don't like clutch plates are burnt, but we need to open it. I kept the car and left for work.

He called me in the afternoon, saying sir the clutch plates are completely burnt. I was shocked and asked him to make me speak to someone senior, to which he made me speak to his manager. He also told me the same and reiterated that clutch plates fall under wear and tear parts and are not covered under warranty. I was to pay all the charges for the replacement. This irritated me more. But then less i could do, as it the car was with them in non-moving condition and i cant take it back, had to pay and get it sorted.

I still fail to understand in just 4 month or less than 5000 kms how can a clutch plate burn??? Is it me or the hyundai bad part responsible for this? If my driving was bad even i should have faced similar with my previous car. Also how are we suppose to drive in mumbai's bonnet to bonnet traffic which is still for hours and hours???