Hyundai Motor India — complaint against dealer (fraud case) - raj hyundai

Address:

32, Sadhana Enclave, Malviya Nagar, New Delhi-110017, 110017

Hi Hyundai,

Sub : Non-completion of New Car RTO Registration pending from 5 month

My name is Krishna Kantam Khandelwal. I am living at K3B, 3rd Floor, Khirkhi Extn. Malviya Nagar, New Delhi-110017. I have purchased a Car from your dealer "Raj Hyundai" Company name is Raj Cars India Private Limited on[protected] having showroom at 32, Sadhana Enclave, Malviya Nagar, New Delhi-110017. The Car Model is i20 Asta (O) CRDi Fiery Red having Chassis No. MALBM51RLJM573741, Engine No. D4FCJM627941 by paying total amount INR 10, 67, 287/- which include RTO registration fees INR 88, 000/-.

I was issued temporary registration certificate and they had promised that the registration will be completed within one week. I was continuously visiting this dealer showroom and making follow-up calls for the registration but they made petty excuses i.e. Nobody is at RTO Department, please call tomorrow, The registration usually take 15 days, Kindly wait etc.

Today, i visited at showroom again and met with Mr. Nitin (GM). He said that the company have used registration money in another purpose now we do not have any fund to complete and we cannot issue refund to you. Mr. Rohit Chadha is the Managing Director, I have made number of calls and he is not attending any calls.

It is a direct fraud case where my registration money has been forged by the dealer (i.e. Mr. Rohit Chadha (MD), Mr. GURUCHARAN SINGH (Director) and Mr. AMRESH KUMAR PANDEY (Director). I will be filing FIR against this company as well as Hyundai in case no solution is provided within 24 hours as I have lost my patience now..

It is a shame where the dealer of Hyundai Brand are cheating consumers openly in the market. I trusted Hyundai as a brand due to which I had invested my hard earned money in its product. But now it has been taken for a toll.

How can Hyundai India issue license to such kind of dealer without checking their background ? Moreover where are your internal controls ?

It is completely disgusting what I have faced with your company. It is my first Car from you and your guys have cheated me.

Request you to find me a solution immediately or refund my money immediately along with interest & fine that would be payable to the authorities for registration. The copy of all documentation are attached herewith for your reference.

Thanks

Krishna Khandelwal
Mob : [protected]