On 19th feb 2023, my Creta DCT SXO 1.4 DCT stopped running after few seconds vibration on steering!!!
it was complete failure of all function. on busy road of NCR around 4.30pm while we were going for one family trip on Sunday!
as it failed to start and entire electronics was not responding it was compete failure and my car was on middle lane of busy road of NCR. we can not even mover car a single inch due to auto bracking system was active and steering was jam.
it was time to move out of car and give signals to coming traffic to move forward without honking behind my car!!!
after struggling for hours time and managing traffic, few cops came to rescue and helped by signaling traffic to mover forwards without honking and stopped near breakdown vehicle. RSA team took longer then hours time to send one person on two wheels near my CRETA. which is just 12 months 10 days old.
He was young and dynamic and immediate told that its a common problem of Hyundai All automatic vehicles and I can not do anything. yet toing rescue vehicles not dispatched by RSA and we were struggling on mid of the road lane of busy NCR. to my repeated request he help to shift car in N shift gear and with the help of traffic cords and other near by labor we shifted car to few meter forcing manually to keep car out of road. Fortunately, it was actually a Bus stop having extra length.
with the help of RSA we managed to Tow car using belt and we not gong to search near by Hyundai Dealer as yet RSA rescue crate did not reached our location. we managed to drop car to Triumph Hyundai workshop with the help of workshop manager at around 6.15 pm since late evening of Sunday, it is at workshop and they are struggling to get required spare parts to isolate the problem. it has been informed to me that fuel pump has failed !!!
its just 12 months and 10 days old care. used approx. 14xxx kms and fuel pump malfunction and or may be some other malfunction in CRETA 1.4 DCT started. which is flagship model of Hyundai CRETA.
i am posting this for the benefit of all CREAT 1.4 DCT SXO owners' knowledge.
As Monday whole day, workshop team tried to stimulate the issue in car!!! and finally agreed to replace the fuel pump motor. yet is has been ordered and would take one day to get delivery at workshop.
I am waiting for the further information from workshop as of on today 21st feb 23 it is still at workshop.
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