Hyundai Motor India — dealer - ritu hyundai kalyan (kongaon)

Address:

Thane, Maharashtra

Dear hyundai team,

This is to inform you that the one of your regonised dealer ritu hyundai located at kalyan is not able to provide proper service to the customers.

This is not the first time i’m writing the complain to you regarding the dealer their has been multiple such incidents in past as well. We really have bad experience with the service center. The reputation of hyundai is at stake & i seriously regret to buy hyundai vehicle & will not suggest anyone of my friends & close ones to buy hyundai vehicles as the commitments of service can not be meet.

The charges & amount we pay but the service we get is pathetic.

Current incident :-
My vehicle i20 asta (Top model) had gone for service on 21st july 2019.
The vehicle was handed over to my driver post service saying service is done & everything has been checked & ok.
While driving back to home the trunk (Back of the car) was getting automatically opened.. Which was not happening any time prior to the service this happened post service only when the vehicle was tested & handed post trial test.

This is just 1 part of the complain & 1 such incident of this dealer their has been plenty as such in past as well.

Hyundai being one of the reputed companies i have no regret the reputation of company is at stake bcz of such dealers.

I knowww no action would be taken against the dealer as nothing has been done against them in past as well.
Il have to file the complain against hyundai as well in consumer court as i’m authorised by government of india to do so based on consumer law.