Hyundai Motor India — delay in delivery even after full payment

Address:

Defence Colony, New Delhi, Delhi, 110049

This is to bring to your notice the kind o[censored]nfair trade practices that elroy hyundai dealership indulges in.

On april 22nd 2019 i booked a hyundai creta ex car at the hyundai elroy dealership at e-13 defence colony new delhi.

I made a booking amount of rs. 25000. I was told that the delivery would take a maximum of 4 weeks as this was a brand new variant.

On april 26th 2019 i was informed by elroy hyundai's sales executive mr aggarwal that if i made the balance payment within the next 2 days i would get the delivery of the car within 5 days.

Placing reliance on mr aggarwal's assurance i made a payment of rs 1085000 on 29th april 2019. Vide cheque no. 418379..

The cheque was duly credited on 1st may 2019.

As per the assurance of the sales executive i should have been given the delivery of the car by 5th may 2019.

It is now the 23rd may 2019 and i still haven't got the delivery of my car. They have changed the delivery date more than 5 times.

The management of elroy hyundai does not have any clue whatsoever as to when they can deliver the car. They keep on prolonging the delivery date on one pretext or the other.

I am a 70 year old senior citizen and have not come across such unprofessional and callous attitude from a reputed company like hyundai.

This whole episode o[censored]nnecessary tension caused by false and misleading statements by the elroy hyundai executives for having paid such a big amount without getting the promised delivery has taken such a toll on my health that i'm currently being hospitalized at max hospital saket, new delhi.

It seems as though this practice of luring customers into making payments of large amounts is the modus operandi adopted by hyundai.
Booking by name of deepika kumar