Hyundai Motor India — elite i20 sportz blue

Address:686101

Hi
I had booked the vehicle with ss hyundai mavelikkara, kerala on 07.12.2019 including advance amt of rs. 3500 and they had promised to deliver within a week since i asked for color blue. And i paid full amt by end of second week of dec (17.12.19) and then they said 10 more days for delivery ie, between 27 to 29. I agreed and they called back (Mr. Shan) on 28th and asked for a color change which i was not ready & asked for cancelling my order bt they said they will get back in one week.. On 1st of january 2020, the executive mr. Sheemon called me and requested for another 15 days and said i will get a 2020 model without any additional cost and requested to be ready for blue or red. First i disagreed and asked for a cancellation. But they requested so much which i agreed.. On 13th of january 2020, we went to the showroom for asking abt the delivery, then they said blue is not at all available and we had to opt for red and that too will be delivered within another 12 days and asked for 6000 rupees which i blankly said i won't pay and again i asked cancellation since i didn't wanted to wait for another 12 days. I clearly told mr. Shan that i will wait for 7 days and if they fail to deliver they will have to give my money along with interest at the earliest. That time line got over on 17th. Again they called 9n 20th and said the vehicle will come tomorrow and day after tomorrow they will deliver it after registration ie on 22nd or 23rd.. And yesterday ie21st, they called and said vehicle came and i have to give 23000 extra for taking the vehicle since the december offer is not valid now..

I had opted the vehicle looking the december offer and i paid the amount in full and now they says they can't give the offer..

This is a pure case of cheating. Now also they are asking for 18000 for the vehicle. Now i am forced to go to consumer court for the same. Bcoz they have asked for so many extention from december which restrained me from looking for december offers from other dealers. And now i have to pay the revised amount even if i go for other dealers.. And they are not ready to provide me the offer for which i have paid the entire amount.

I would like to have attention in this matter and would like to know your decision regarding this.. My decision to go to consumer court will depend on ur decision..
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