Hyundai Motor India — flat tyre

To whom so ever it may concern

Hi,

Car model : bloody hyundai creta e+ diesel
Purchase date : 26th august, 2019
Purchased from : lakshmi hyundai, visakhapatnam
Issue : i'm currently residing in hyderabad but my permanent address is in visakhapatnam, hence i bought the vehicle from vizag. Now the issue is i bought it on 26th august at 8:30pm and i drove it on the next day on astraight highway ona broad day light. I bloody had a flat tyre. I called the onroad assistance - but they are unable to understand the regional names/local village names and i had hard time explaining them where i was and the gps link wasn't working at that time.

However i waited for someone to rescue me on a midday sun but in vain. So i changed the tyre myself and then rode to rajhmundry lakshmi hyundai but they said they could do nothing.

Then i came all the way on a stephanie.
I approached kun united kondapur and they said that its the vehicle which was left outside in manufacture for quite a long time and the tyre got worn out or the air was not filled by lakshmi hyundai visakhaptnam correctly

I reached out to ms. Jerusha (Customer service manager)
I reached out to naresh (Good year tyres engineer) - he said that they will not provide a new tyre free of cost and he is unable to identify the root cause of the defective tyre but instead would give me 50% off on a new tyre

Now you tell me - i have spent 13l on a car why the hell will i spend money on a new car which didnt even cros 100kms at the time of flat tyre

Now im not using the vehcile for the very reason as my on stephanie. Lakshmi hyundai visakhapatnam has said that they would replace if i drive all the way back to vizag. How can i go that long from hyderabd without a stepahnie

Resolution im expecting - i want a new tyre - free of cost here in hdyerabd. Lakshmi hyundai has multiple branches all over india and its their internal arrangement they have to make and provide the re[censored]ion

Im an unhappy customer this is my 2nd creta vehicle and 3rd hyundai product

Feel free to escalate to the leadership and im readyt to tallk and fihgt out this in consumer court and social media (Which i have already posted)