Hyundai Motor India — fraud, lied, manipulated scheme..

Hi.

My Name Is Raghu Dagar I booked a car from Hyundai on 14 Aug19 with advance of 11k with garuntee delivery on 31 Aug19 the day of my wife's birthday.

Everything has been done:-
1. Documentation.
2. Loan Approvals.
3. Demand draft ready.

With no pendency I was waiting for the 31 Aug19 desperately as this was my first car in my family which i was so excited about to buy it on my wife's Birthday.

I am hugely Disappointed in Hyundai Services. Niether they can provide the car on the date even booking the car 17 days ago.

Nor they were able to provide it till 13 Sep19.

And this is not it. The Hyundai Representative call Me on 29 Aug19 and saying sir we were not able to deliver you the car because we don't have available the colour that you have booked with us on 14 Aug19. The Hyundai Representative were even forcing e to choose another colour for the same car but not the first which I have and my wife selected.

I am not the type of person who speak harshly aur say anything to anyone regarding my problem. I was feeling the pressure as everything was planned for 31 Aug 19.

I am shocked to see the explanation given by the Hyundai Representative for not able to deliver car even though they have 17 days to deliver.

Somehow I convinced myself that it might not have been my day i asked Hyundai Representative to deliver the Car On Ganesh Chaturti 2 Sep19 as it was a holy day and perfect day to buy First car in my Family.

And yet again Hyundai Representative are failed to deliver the Car.

Daily the Hyundai Representative are saying sir your car is on the way. It will take 48 hrs to reach your location.

I after every 48 hrs ask them is car reached the Showroom. They say Everytime same. On the way will deliver in 48 hrs.

Then one day i went again to showroom to meet the Manager on 5 Sep19 then i get to know that our car which I was hoping to get delivery by 31 Aug19 was still at the Manufacturing Plant in Tamil Nadu. And i was waiting in West of India.

Manager some how requested and convinced me to corporate for delay and made assurance to deliver it in 5 days on Monday 9 Sep19. Yet again they fail to deliver.

My Car came to showroom on 12 Sep19. And on 13 Sep19 i got delivery of Car After one month of the booking even though it was not the new Launched Car that took so many days to deliver.

And this is not it.

The day I went with my brother to Book the car the deal was done and committed by Hyundai Representative was as below :-

1. 6.21 lakh car on road price.

2. We will get 3 years total Damage insurance. Not 1+2 which was they were providing before booking.

3. Free accessories like Mudflaps, Steering Cover, car cover, seat cover of leather of Hyundai .

Now the day came of Delivery this is the worst experience I have ever seen. As i already informed and asked Hyundai Representative that what ever they need sign and thing that has left pending pls complete it before 4 pm. As the Muharat of Car to take home is 4 to 6 pm on 13 Sep19. I requested them earlier not to create any scene on the delivery time and day in front of My family because i wanted it to be special. already many thing has went wrong already.

The time was 4:15pm 13 Sep19 I and my brother reached showroom to sign documents and all for delivery. They waited us 30 mins as we already informed them that we only have time before 6 pm for delivery on 13 Sep19. As *Sharad* were starting.

Now just see the politics of the Hyundai Representative he came to us with the file of Car insurance and informing us that sir you have to pay 7k RS for 3 years total Damage insurance as the deal you getting is 1+2 year(1 year total Damage and 2 year comprehsive). I just lost my cool that you fraud people you committed us on booking day that we don't have to pay anything other then 6.21 lakh. Which include each and every thing. Now when you knew that today is the last day for us of delivery and last hour of delivery they will have to pay. Time was already 5 pm we have only 1 hr to reached home with new Car.

I was so mentally harressed by Hyundai Representative that they cheated, they lied, they manipulated the scheme, i just want to buy his first car for my family.

I can seen my brother face at the moment when all this happening in front of my family.

I was so devasted by seen this. I has no other option to pay 7k RS extra as time was running out of Muharat to buy new Car which i was planning from almost last 6-7 months.

Now they given the Car Key to me With Zero Accessories zero means zero their is no accessories available in the car that they committed on booking day. They again given assurance that we will provide Accessories next day evening which means 14 Sep19.

Hyundai Representative Call Me yesterday evening on 14 Sep19 that sorry accessories are not available in Showroom at the moment they will deliver it on Monday 16 Sep19.

Today is Monday 16 Sep19 Hyundai representative are not picking my call and nobody called or came for accessories.

Today I am writing this to Hyundai Authorities that I chose Hyundai above any brand and this is what I get in return.


This is the Worst and Pathetic service That any Auto Company can provide.

Seriously disappointed In Hyundai Brand.