Hyundai Motor India — Harassment and false promises

Address:

Faridkot, Punjab, 151203

I bought new care Grand i10 Sportz SE from Brar Hyundai, Kotkapura (Punjab) and I experienced the most pathetic after sale customer service from their end. Every time they make false promises even though after paying the full amount on day of the purchase (07/01/2017) till yet I haven’t received my Car’s Second key and seat covers for that whenever I call them and visit there, they make excuses every-time.

Now, I came to know that they also haven’t punched my number on same day of Car purchase for Registration Copy, they have sent the documents for Car’s Registration Copy to DTO office on 31/01/2017 after a month of purchasing car (07/01/2017). When I spoke to them they are giving false statements “have sent the documents same day itself but from DTO office I came to know they have sent the documents on 31/01/2017.

I have been waiting for the Car RC and now it’s been a month but no confirmation from Brar Hyundai, Kotkapura (Punjab). It is a turbulent situation for me without RC I am not able to take the car out on road. They harass me like anything; I visit my hometown twice in month just because of their false commitments, I travel all the way to Kotkapura from Chandigarh but nothing is working out.

They wasted my time and money, when I talk to local people they are also not happy with their dealing. So, I urge and request to take a strict action against them so that they will not do these cheap things to any of their customers and trust me in our city they are the reason people don't prefer to buy Hyundai because one of the reason is Brar Hyundai, Kotkapura (Punjab) and if some of are interested they prefer to purchase a car from other cities.

I would appreciate if you can take an action against them and get it done.

Thanks
Saurav Singla
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