Hyundai Motor India — harassment by deduction of cancellation charges without booking the car

Hi,

I have called Talwar Hyundai (erragadda) Hyderabad on 9-Jul -2017 to book Creta as initially proposed GST tax slabs are less. immediately Executives came to my house and asked me to pay advance of 50000 rupees, At that time I have clearly said at 21-JULY-2017 GST rates might be increasing hence i will not take creta car and i have clearly made agreement that executive will come and return my total 50000 amount.

As unfortunately GST slabs also changed as expected and I have immediately called them and requested them to return my amount immediately.

I m calling throughout entire year and asking them to return my money.

Till now ( 16-JULY -2018) they have not returned my money and also I got call stating that when are you coming for 1st servicing, I was wondered without buying car how would i get call, After complete 1 month day to day followup, Now they have prepared cheque with deducting the cancellation charges of 3000 rupees.

I have lost 1 year interest on 50000 rupees and also on not getting my complete amount, By this they are harassing the customers.

Thanks
Sahithi