Hyundai Motor India — harassment from goyal hyundai motor

Address:

Ludhiana, Punjab, 141001

Sir,
My name is ravinder kumar lohia
I have purchased hyundai grand i10, which registered on mr. Madhav ranjan having registration no. Pb 10 fr 8127 from goyal hyundai dealer in april 2016. I noticed starting problem in my car on 4th july, i am on the way to ludhiana, when i face problem in my car. I called goyal hyundai helpline no. For further assistance. They told me to come our showroom that situated on delhi-ludhiana highway. At reached the showroom, i met with mr. Amarjit singh, he was the in charge, came to me and discuss with me about the problem. I have told the all history about my car to him. I told him i am from hoshiarpur. I already took my 03 compulsory services from ludhiana goyal hyundai grand showroom. And rest of services done by authorised serviced workshop in hoshiarpur. When they came to knew about that their behaviour suddenly changed. They charged me 750/- rupees for the scanning charges to analyzing the problem. I wait there almost 3 hours. Then i decided to meet with his senior manager but he did not give me time to meet. And he informed to me as discussed with senior that your warranty has been finished. They told me, if fuel injector need to replace then estimate cost of 25000/- rupees per piece and we need to replace 3 fuel injector that estimated cost near about 1 lakh rupees if it will be repairable then rs22000+2000 labour charges will be charged. They also told me you are not servicing your car from our dealership so we cannot give you warranty.
I am 57 years old when i heard about the estimate of 1 lakh rupees cost i just shocked at that movement. I decided to get back my car from goyal hyundai grand show room. I have paid 894/- rupees of scanning charges (But they do not scan).
So i decided to pick my car from that dealer. I go to a car workshop in ludhiana. They told me about the car problem in the injector. They just charged me 3500/+1500/- rupees and solve the whole problem and the goyal hyundai charged me 1lakh rupees for the same issue.
I am totally unsatisfied to maintenance team behaviour, on how base they going lap my warranty. So please look in to it.

Ravinder kumar lohia
Contact details: - +[protected]