Hyundai Motor India — Harassment from Hyundai's dealer on account of RC

Gaurav_Isha

from Srinagar, Jammu and Kashmir

Address:

Gurdaspur, Punjab

I have purchased i20 Elite sportz Engine No. D4FCFM312823 Chassis no MALBMS1RLFM090377 on dated 03.04.2015 from your dealer BG international Batala Punjab which is connected with Novelty Amritsar We have paid all the payment for Registration at the time of purchase. Till now the dealer has not provided RC for us and we have approached many times to him. But they don't give ear to my problem.I have visited 15 times every month to the dealer.The response and the attitude is too poor.They are even not assured about the status of the RC .when they are able to provide to me . Due to lack of proper documents i am unable to move my car in Punjab and some other state .My provisional RC is expired. From the first day of Booking of my car this dealership does't keep his promise. On dated 27/03/2015 they told me to apply for insurance for car and we give u delivery on evening but when we approached to take the delivery from them they refused to do so and deliver the car on dated 03.04.2015 from the that date to till date . They have not proper criteria for customer feedback. I have many times mailed my problem to [protected]@hmil.net and [protected]@hmil.net, a computer generated mail comes that their officials can contact to u within 2-3 days but none of they approached or contact to me. I have even registered my complain to their call center they gave me complaint id[protected] and told me that their officals contact to me but none of them contact to me . kindly resolve my problem.

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Aug 07, 2015

Updated by Gaurav_Isha I have purchased i20 Elite sportz Engine No. D4FCFM312823 Chassis no MALBMS1RLFM090377 on dated 03.04.2015 from your dealer BG international Batala Punjab which is connected with Novelty Amritsar We have paid all the payment for Registration at the time of purchase. Till now the dealer has not provided RC for us and we have approached many times to him. But they don't give ear to my problem.I have visited 15 times every month to the dealer.The response and the attitude is too poor.They are even not assured about the status of the RC .when they are able to provide to me . Due to lack of proper documents i am unable to move my car in Punjab and some other state .My provisional RC is expired. From the first day of Booking of my car this dealership does't keep his promise. On dated 27/03/2015 they told me to apply for insurance for car and we give u delivery on evening but when we approached to take the delivery from them they refused to do so and deliver the car on dated 03.04.2015 from the that date to till date . They have not proper criteria for customer feedback. I have many times mailed my problem to [protected]@hmil.net and [protected]@hmil.net, a computer generated mail comes that their officials can contact to u within 2-3 days but none of they approached or contact to me. I have even registered my complain to their call center they gave me complaint id[protected] and told me that their officals contact to me but none of them contact to me . kindly resolve my problem.