| Address: | Nr. Dabhan Chokkdi, At: Dabhan, Taluka: Nadiad, Dist: Kheda, State : Gujarat, Kheda, Gujarat, 387002 |
Hi
I am kalpesh patel from nadiad, dist : kheda, state : gujarat.
I had given my sister's car at one of your authorized service station situated near dabhan chokkdi, nadiad, state: gujarat on 6th oct., 2019.
At the time of discussion post submission of brake down vehicle, it was communicated that initial cost will be less than inr 40000/- and if required additional work in car engine then it may reach to additional maximum inr 50000/-. Before one week, i received call from same service station after 10 days stating that cost of other work may reach up to additional inr 174625/- which is surprising for me.
At first time discussion i had given surety that i am ready to do expenses up to total inr 100000/-. Post completion of half work of approx. Inr 34630/- it is communicated to me that additional inr 174625/- cost will be there. It means proper/transparent dealing with customer is missing.
Can you believe i will spend more than inr 2 lacks on model 2010 (I20-gj01kd0305)?
Expecting customer orientation revert from your side. It is pure harassment with customer who is coming to authorized service station to ensure good quality service and response..
Each organization has it's own values and it displays it's brand in market. If customer will loss faith in such organization, in future lots of degradation is expected.
Note: i have attached documents of estimate given by your authorized service station.
Regards
Kalpesh patel
[protected] Was this information helpful? | 
Post your Comment