Hyundai Motor India — hyundai creta caught fire while driving

Address:

Mumbai City, Maharashtra, 400005

I have a hyundai creta car purchased on july 3, 2017 and has done only 5969 kms as on date.
On november 23, 2018 while driving with my wife, i noticed smoke coming from under the bonnet. I stopped the car and opened the bonnet to find the entire left side of the car (Engine bay) on fire. Luckily passerby and people around rushed to help us and put out the fire in about 10 minutes.
We were lucky that we stopped the car and if we had not noticed smoke for a few more minutes, the petrol line, battery, fuse box would have ignited and it could have been fatal.

I tried calling the hyundai road side assistance and also the helpline number. The phones were unreachable as they were put on automated voice mail mode. Luckily i had a dealer phone number and he arranged for help, which arrived after 4 hours to tow away the vehicle to the nearest service centre.
I then made a police complaint at the colaba police station.

Next day i was called at the service station for follow up and processing of insurance claim. The fire was caused due to the faulty connections in the lights and therefore i rejected to claim the insurance. The dealer then agreed that it was their mistake and they would restore and repair the car at their expense without any cost to me.

I have been writing to hyundai motors india ltd (Hmil) and official of the dealer `shreem hyundai' and requested them for full refund of the car as my family is now scared to use the car. I do not wish to take the car back as it almost took our life.
I wish to mention here that, these same lights and connectors had burned within 1 month of purchase on august 21, 2017 and they were changed by the dealer then. They again gave problem in october 2017 and again the dealer changed the bulbs. On both occasions they assured us that, it was not serious and nothing to worry.

I have made a lot correspondence in these last 3 weeks with several officials of the dealer and hmil but they are telling me to take the car back and are denying me refund of the money paid towards the car.

Ceo, mr. Surjeet singh of `shreem hyundai' has come and met me with their service engineer 3 times and are trying to convince me to take the repaired car back. Gm of hmil (Mr. Virendra masurkar) came last week, but it seems, he is only supporting their dealer `shreem hyundai' and not worried of the aggrieved customer who could have lost his life.

I request you please guide me, as to how i can go about this episode, wherein i do not want the repaired car back and want compensation by way of refund of money or a totally new car.