Hyundai Motor India — hyundai creta rj14-xc-2587 service issue

Address:	Jaipur, Rajasthan, 302012
Website:	[email protected]

I have purchased Hyundai Creta. I am quite satisfied with the Car, however I am very disappointed with the Hyundai services. I writing this mail to you after contacting your local service team multiple times but my issue was not resolved.
I have given my car for service at Jaipur (Car was picked by the service center from my office) and after service when I got my car back the front bumper was damaged (image attached). I have contacted the service center and informed them about the damage and initially they agreed on this and told that they will again pick the car and resolve this issue. Next day they again picked the car from my place and after some time I got a call from service center stating that they can’t help me in case. I have discussed this issue with the service center manager and explained him each and every thing but he denied to help me and told that it has not damaged by their staff. My concern that the damage is clearly visible and if it was damaged before giving the car on service, why it was not mentioned on jobsheet. I would request you to look into this concern and help to resolve as i have given the case for servicing not for damage. If authorized service center itself mishandling car than I think in this case there is no worth of purchasing premium cars or should go to the local vendors for servicing the cars. Below mentioned few more feedbacks on Hyundai Service.

• Never get the car properly cleaned after service (twice given the car for service and both the time faced this issue).
• After service there will be a new issue in the car for sure and for that customer again need to give car to service center (in both my car service this issue was there and also one of my friend using Hyundai xcent he has same concern since long time).
• After Service there is no proper quality check by the service center.

I would request you to look into these issue and resolve.