Hyundai Motor India — hyundai elite i20 asta 2018. gearbox problem and ac noise.

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A9 independant villa, Chettinad Health City Campus,, Rajiv Gandhi Salai, Kelambakkam, Chennai 603 103., Kanchipuram, Tamil Nadu, 603103

I have bought a new hyundai i20 elite asta on dec 28, 2018 and delivery was on january 11, 2019. From the day of purchase i have had problems on gear shifting and ac noise which have been communicated to the dealer regularly and repeatedly on my first and second service. I still find that problem in my vehicle and the concerned dealer is not showing interest in resolving the issue. While taking a u turn i am not able to shift the gear to reverse smoothly. When checked on this, i am told to put it to first gear and then on reverse gear to make it work effectively. Is it how this gear box works for i20???. How can you expect someone who is on heavy traffic or in the middle of the road or parked in a congested place to follow these above mentioned procedure to take a reverse. Would be great if hyundai can look into this and sort it out.