Hyundai Motor India — hyundai next gen verna battery issue

Pramod Dhiman

from Mahoba, Uttar Pradesh

Address:

Dehradun, Uttarakhand, 248001

Hello,

I had purchased a new gen hyundai verna 1.6 crdi sx (O) sleek silver on 5th march 2018 from dpm hyundai, dehradun at the name of mrs. Anita dhiman/w/o pramod dhiman, vin no. Malc841dlhmo010587 engine no. D4fbhm398732 and reg. No. Uko7 dd6860.

I am facing a problem of battery discharge, when ever i m not using vehicle for more then 3 days, battery got discharge, in such case, i need to jump start with my other vehicle.

Use or no use, i am forced to start my vehicle every day.

I assume this problem 2 months back, but i was thinking to address the issue during next scheduled service, this is happened to 2 times in this month (Fully discharged), last time it happened to me on 18th, car was parked in my home parking, i was in hurry to meet some one for very impotent assignment, but my 6 month old car was not start, i called to dpm and drama starts, i called around 12 pm, instead of immediate help, they called rsa team, he came after lots of call and try to start my vehicle with new battery, but failed, i again called service manager mr. Lalit for help, finely he sent a technician at 7pm, he did his job and ask me to keep start atleast a hour, and told me that battery is completely dead/discharged.

I again called mr. Lalit (Service manager dpm) to replace my battery with brand new one, he told me a long procedure and did not owned any responsibility of defective battery, he told me to come his workshop, he will invite battery manufacturer to inspect and if he allow and satisfy with complaint, he will replace the battery, battery receipt will take time, else we will charge your battery.

This is ridiculous, i bought this under the ownership of hyundai, this is hyundai responsibility to resolve my issue immediately without any excuse. Pls. Do not forced me to find other ways to resolve the problem. Such parts warranty should be no question asked.

Kindly advise your service to replace my battery with brand new one without any delay.

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Comments

Dipil Tomy

I too faced this issue. Later myself bought new battery and replaced. Unfortunately after three days the battery got discharged. I think this issue with this series vehicle. Nobody is responding on this when I addressed.

Tridiv hazarika's reply, Nov 12, 2020

How was the problem resolved?

B K Dubey

from Jamshedpur, Jharkhand

I am also facing same problem of battery discharge, when ever l am not using vehicle for more then 5 days, battery gets discharged. I have petrol version.

Tridiv hazarika's reply, Nov 12, 2020

How was the problem resolve?

Tridiv hazarika

Well i am also facing same issue...I also bought my Next gen Verna on September 2018...and have started this battery discharge problem...even after replacing old battery with a brand new exide battery, same problem ...battery discharges if vehicle is not driven for say 3 to 4 days. It seems to be a electrical circuit issue...some leakage ...but service Centre not being bale to detect the problem...

Sugandha Patil

Jul 1, 2022

I Have 2019 SX(O) So I thought it was wireless charger draining battery but on orginal battery engine used to crack after waiting 10mins but they forced me to repalce with excide battery but even that drained and car now isnt even turning on after a hours.I had to lesve it stranded iin middle of night and this only happens in rainy season even though I use it 10-20kms every 2 days

Damodaran Srinivasan

Dec 5, 2022

I too face the same issue. The battery's mysterious discharge problem. Hyundai workshop do not know how to address and repair. Had to change new battery before 18 months. Problem persists with new battery also. I have to keep a portable jump starter in the car always. Can Hyundai unravel the mystery? Problem gives me sleepless nights and tension.