Hyundai Motor India — hyundai venue sx plus 1.0 at petrol

Address:

503, Sahajanand Apartments, Tikekar Road, Nagpur, Maharashtra, 440012

Dear lady / sir,
I had read rave reviews about this vehicle from all quarters. I decided to add this to my collection of hyundai cars. I already have a hyundai i10, creata and just swapped my 13 year old verna with this fantastic vehicle from your stable.

I was delivered this beauty by eros hyundai, nagpur. To my disappointment, all they were interested was in sales and not the pre-sales or post sales services like explaining features, facilities and functioning of vehicle. They made me wait for invoicing for close to two hours but made no effort to explain the exhaustive features, blue link and infotainment system.

After i got my registration number, i visited them twice. Each time they had an excuse ready, mr, roshan, the sales executive promised to visit me a my residence and explain things, but never turned up. This too happened twice.

Today, 21 november 2019, i received a call from an executive from head office hyundai nagpur. He too promised to visit me in thirty minutes time to do the needful. I waited for more than an hour, the gentleman never showed up or called. On my calling him, he too had an excuse ready.

Lady / sir, what have i done to deserve such treatment?
Now, one thing is clear to me that scout for other options before going for hyundai vehicle. Now i feel sorry that i bought this vehicle. You people have caused me a lot of heartburn.
Regards