Hyundai Motor India — I car silencer has been broken by service centre

Address:

Mumbai City, Maharashtra, 400045

Dear sir /madam
This is for the complaint of my car i had sent my can to get the silencer repaired as i was making a lot of noises since yesterday. The service centre guy broke the silencer and asked me to get it changed as i was going out of town for 3 days and wouldn’t be available i told to send back my car i would resend it once i am back in town the driver may be by mistake told me of how it got broken. I will not pay for the changing of the silencer and i was my car in perfect state else i will leave the car in the service centre till it’s properly repaired. I know the problem of the car was not huge i know it because when this started yesterday i got it checked by a local garage just to know what the issue was. He told me silencer is loose and so i sent it to car solutions andheri east mumbai.

It would be great help if you resolve this issue asap. As silencer is broken by your people i wouldn’t give a penny for it.

Car number mh 02 ee 2881
Owner paramjeet kaur
Calling number [protected]

Thank you