Hyundai Motor India — im complaining about the rude behaviour of staffs in arumbakkam branch, chennai

Address:

Arumbakkam, Chennai

We called them and informed that our battery dried out. So, the person who contacted us asked the problem clearly told that to resolve the issue it would cost rs.350/-. He came in direct and checked and told that the battery must be changed. We agreed to change and we are ready to pay for it. He told that it was not in stock. And we decided to change it once it is in stock. All these happened in five minutes. He started demanding for rs.350 for his visit. Our question was if the battery is in stock again will you again charge rs.350 for visiting he told yes. And he never intimated us before about the visiting charge. The person who visited us is kamalakannan. When we asked why he didn't tell us before he simply told how can we tell that to the customer and made us talk to the manager whose name is praveen. Before explaining it he started to talk in the filthy language (Really bad words in his native language). When we asked about it to the serviceman he too spoke all the bad words standing in front of my office. He never even appologised. It made me feel frustrated and it was defamation for me. No one has ever spoken to me this way. Fyi i am an educationist and a media personit made me feel frustrated and it was defamation for me. No one has ever spoken to me this way. Fyi i am an educationist and a media person. I will require an apology from both and compensation