Hyundai Motor India — insurance portal of hyundai for cashless all over india

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My car HR49E2977 got minor damaged on a window at Poanta Sahib, Himachal Pradesh on 6th August'18. I have purchased Bumper to Bumper insurance from SBI general insurance co. through your portal via your dealer M/s Berkley Hyundai (Panchkulla) after giving near about Rs. 4000.00 (Rupees Four thousands only) extra from market price. The dealing staff related to Your insurance portal have assured me to provide cashless insurance claim settlement in any city any where of India if I need.
But physically I have seen, when I visited to M/s Tapan Hundai / Poanta Sahib, Himachal Pradesh regarding repairing of my above said car. They simply refused to take cash less claim for me. They said, they have no tie up with the said insurance co. But I try to explained about the policy and said them you have to repaired the car on behalf of Hyundai Co. As you are Hyundai dealer you will claim it from Hyundai Company. Hyundai Motor India had promise me through the Insurance they will take care about my car through out the India through their responsible dealers. My Bumper to Bumper policy no is HSB/00147151 dt 09.12.2017.