Hyundai Motor India — kundan hyundai chinchawad, pune - delivery related

Address:

G.P 172, MIDC, Thermax Chowk, Chinchwad, 411019

I booked grand i10 sportz on 29th sep 2019 and informed that they will be delivering by 08th oct 2019.
However till date i haven't got delivery of my vehicle yet. Upon further discussion they are saying that vehicle itself is not being shipped from production hyundai factory.

I would like to know what is happening in delivery case, in such cases customer should be informed accordingly with clear transparency at the time of booking. I paid full amount of product which i am purchasing.

They promised me to give delivery on the occasion of dushera but it didnt happened, now in next two weeks diwali is coming and i would like to get it before that.