Hyundai Motor India — manufacturing defects

Robin Mukherjee

from Bemetara, Chhattisgarh

Website:

HYUNDAI CONSUMER COMPLAINTS

Robin mukherjee

2/16/17

To crservice, crsales

Dear sir,

I, robin mukherjee have purchased a hyundai i-10 magna (Kappa) in jan 2009 vide invoice no.-t[protected] dtd 09/01/2009 from m/s shivnath hyundai bhilai. The vehicle registration no. Is cg 07 m 7650.

Till date the vehicle has completed 12000km. The vehicle is mostly used for the city drive. On performance part i am very much satisfied. But since last two years i am noticing a peculiar problem on the door surfaces. Blister formation is taking place on all the four doors.

As indicated above i have driven my vehicle in city only and it has completed merely 12000km in past 7 years. I am very particular about the upkeep of my vehicle and kept it clean and always parked my vehicle in my closed garage.in spite of taking so much care the blisters are forming on the door surfaces. This kind of things are highly undesirable and i haven't observed such problems in any other vehicles of hyundai of same or other model which has completed 7-8 years.

On consulting local service center, they advised me to get the doors painted. But my concern is whether a reputed, highly selling car in india shall corrode in such a shorter span? I am suspecting there must be some problem with the material used or the painting/drying processes during manufacturing.

Kindly look into the matter and resolve the same at the earliest.

With regards

Robin mukherjee

Mob-[protected]

Bhilai

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Apr 11, 2018

Updated by Robin Mukherjee Robin mukherjee

4/10/17

To crservice

Dear sir,
In the trailing mail dtd 16th feb 2017, i have described in detail about the problem of blister formation on my hyundai i-10 car.

I got the system generated acknowledgement of receiving of email on the same date but no one has contacted me regarding the issue, neither your regional office nor the dealership.

Sir, hyundai being the reputed company having larger market share of car business in india, it was obvious expectation of a loyal customer like me to get the response immediately. But it proved to be a myth for me as no one has shown the interest in my concern.

Sir, at this juncture i am again raising my concern and expect that hyundai india ltd shall address it sincerely. All the details have already been provided in my trailing mail.

Thanking you in anticipation.

With regards:

Robin mukherjee

Mob: +91-[protected]