Hyundai Motor India — mithilia hyundai - cheating customers

Ossie

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401107

My car no is mh04gm5986 / 2014
My service adviser gave a big list of discrepancies and an exorbitant quote. However, when i confirmed about the extended warranty coverage, there was a change in the claim. All snags suddenly vanished. Only replacements that are covered in warranty exists now. What is a nice way to fleece customers. Please have this fixed immediately.

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Sep 07, 2018

Updated by Ossie Haven't received any update from Hyundai, except the usual service centre feedback queries. Looks like Hyundai has lost it's customer satisfaction commitment.

Sep 30, 2018

Updated by Ossie There is absolutely no improvement. Ever since I have raised a complaint in this forum, Mithilia Hyundai has taken it against me. My air conditioners have gone bad and this is the third time in 2 weeks that i am coming back to Mithilia. The GM or anyone just does not seem to be interested in complaints. What a waste of time. Hyundai has lost it's credibility completely. If the orginial Hyundai is interested in customers, I am sure they will respond. Time for a brand change after 12 years of being loyal. People please beware.