| Address: | Kamrup Metropolitan, Assam, 781006 |
My wife Mrs Swapna Rani Saikia Phukan purchased a Creta, 1.6 vtvt Sx+ on 9/8/2017 from Mukesh Hyundai, Guwahati with finance from SBI, Pbb, Ganeshguri Branch, Guwahati. We have taken Rs 7, 38, 00.00 as bank loan and rest of the amount paid through RTGS and debit card as per receipt attached. We have paid 11, 000.00 for extended warranty and Rs.1, 200.00(Twelve hundred ) for TRC. It is very surprising that they are not ready to give us separate money receipt for extended warranty and TRC. Till today they are not issuing us the TRC (temporary registration certificate) without any valid reason causing very much inconvenience and unnecessary troubles for getting our vehicle registered at work place i.e. Sivasagar Distict. It is pertinent to mention that from the very beginning they are insisting us for making payment in cash for the extended warranty and TRC. Moreover, they are ready to give us money receipt for RS 300.00 only against the payment of Rs 1200.00 already made for TRC. Upon inquiry they informed that this is a regular practice & they are doing it with all customers in respect of TRC.
When the whole nation is moving towards the cashless transaction, it is really surprising that the Dealer like Mukesh Hyundai is insisting for cash transaction for such items for unknown reasons. It is a clear violation of Govt policy pioneered by Honble Prime Of India and also amounts to cheating in the eyes of law. Hence, your intervention is highly solicited otherwise i will have to move proper forum for justice.
Regards. Mukut Phukan ACS.
Deputy Secretary to the Govt of Assam.
Revenue and Disaster Management Deptt.
mukut.[protected]@gmail.com
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delaer is not ready to give the car and nor ready to refund the booking amount
plz help and not ready to pick the phone and misbihave with me
amit goel
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