Hyundai Motor India — not attending to the second service of the eon car

Address:	Mohali, Punjab, 140301
Website:	hyundai motors

Will you please acknowledge the mail i have sent to you

ashok

----- Forwarded message -----
From: Ashok Sachdeva
To: [protected]@joshiauto.com
Cc: [protected]@hmil.net
Sent: Tuesday, 15 May, 2018, 2:06:13 PM IST
Subject: Fw: hyundai eon car REGD NO PB 65 AM 6394 PURCHASED ON 17/07/2017 IN THE NAME OF ASHOK KUMAR SACHDEVA

dear sir
it is very surprising that there is not communication form your side . what should i infer from this

ashok

----- Forwarded message -----
From: Ashok Sachdeva
To: [protected]@joshiauto.com
Sent: Saturday, 5 May, 2018, 11:55:32 AM IST
Subject: Fw: hyundai eon car REGD NO PB 65 AM 6394 PURCHASED ON 17/07/2017 IN THE NAME OF ASHOK KUMAR SACHDEVA

----- Forwarded message -----
From: Ashok Sachdeva
To: [protected]@hmil.net
Cc: [protected]@JOSHIAUTO.COM
Sent: Saturday, 5 May, 2018, 11:54:02 AM IST
Subject: hyundai eon car REGD NO PB 65 AM 6394 PURCHASED ON 17/07/2017 IN THE NAME OF ASHOK KUMAR SACHDEVA

DEAR SIR

WITH DUE RESPECT IT IS SUBMITTED THAT I HAD PURCHASED ABOVE CAR FROM JOSHI HYUNDAI AT MOHALI IND AREA,

WHILE PURCHASING THE INSURANCE FELLOW DID NOT ALLOW ME TO GET THE INSURANCE FROM THE AGENT OF MY CHOICE BUT THEY DID NOT ALLOW ME AS SOME COMMISSION OF RS 3000/- WAS THERE,

WHILE ISSUING THE FELLOW TOOK MORE THAT 2 HOURS AND DID NOT INCLUDE THE PERSONAL ACCIDENTAL COVER TO PASSENGERS, WHEN I SAID WHY HE HAS NOT INCLUDED THE REPLY WAS I DID NOT SAY, I HAVE BEEN GETTING THE CAR INSURANCE FOR MANY YEARS AND PASSENGER INSURANCE WAS DONE ALWAYS

ON 10 MARCH 2018 I CAME TO THE SHOW ROOM FOR SECOND SERVICE BUT HAD TO RETURN AFTER ABOUT 3 HOURS AS THERE WAS HUGE RUSH, HERE I HAVE TO SAY THAT THEY COULD HAVE NOT TAKEN MY CASE FOR SERVICE ON THAT DAY OR WOULD HAVE TOLD ME THAT IT WOULD TAKE MORE THAT 4 OR 5 HOURS SO THAT MY TIME WOULD NOT HAVE WASTED, I HAD TO TRAVEL ABOUT 40 KM FOR SERVICE, THEY HAD TAKEN THE COUPON ALSO THAT TIME

SO TODAY AGAIN I CAME TO THE SHOW ROOM FOR SERVICE AND HAD BOOKED THE TIME, SO I WAS THERE AT ABOUT 9.15 AM AND MY NO WAS 6 WHEN THE FELLOW WHO WAS TAKING PICS ETC I INFORMED HIM THAT I HAVE BOUGHT THE MOBILE OIL AND FILTER MY SELF FROM THE MARKET AND THE SAME MUST BE USED, THEN HE TOOK ME TO SOME ONE WHO SAID OK BUT I SHALL HAVE TO ASK MY SUPERIOR, I SAID OK, THEN HE TOOK ME TO MR SANJAY, MINHAS, HE WAS VERY RUDE I WAS STANDING IN FRONT OF HIM FOR MORE THAT 30 MINS BUT HE KEPT SITTING, WHEN I ASKED HIM TO GIVE IN WRITING THAT OUTSIDE MOBIL OIL AND FILTER HE SIMPLY REFUSED, OTHERWISE ALSO HE WAS NOT GOING TO LISTEN ANY THING FROM ME AND INSULTED, WHEN I VISITED LAST TIME IN MARCH I HAD ASKED THE PERSON IN CHARGE OVER THERE THAT I CAN PURCHASE OIL ETC FROM OUTSIDE, NOW I DONT REMEMBER THE FACE AND I DID NOT ASK THE NAME,

I ASKED ME MINHAS THAT HE SHOULD FIRST SEE THE QUALITY OF OIL AND FILTER AND IF NOT FOUNT SUITABLE THEN I MAY GET FORM THE SHOW ROOOM, BUT HE WAS NOT READY TO LISTEN EVEN AND SHOWED ME THE DOOR

I HAVE PURCHASE THE OIL FROM SHELL HELIX HX 7 10 W -40, AND THE FILTER IS FROM KIA MOTORS INZI AND HYUNDAI IS PRINTED OVER IT, GENUINE PARTS, NOW I HAVE ALREADY PURCHASED IT WHAT SHOULD I DO NOW,

I M VERY MUCH UN SATISFIED FROM THESE PEOPLE THAT I ASKED HIM TO INFORM ME THE SELLING PRICE OF THE CAR WHICH HE SAID IS 2.30 LAC

KINDLY LOOK IN TO MY COMPLAINT AND DO THE NEEDFUL

THANKING YOU

YOURS SINCERELY

ASHOK [protected]