Hyundai Motor India — Paid servicing policy

Address:	401504
Website:	www.modihyundai.co.in/‎

Dear Sir,
This is to inform you that I have i 20 2012 model MH 48 A 7984 . Recently my cylender Assy clutch release was gone bad. That part was not available in BOISAR. Than I went for Modi Hyundai service center Vasai Raod, Maharastra.
I am very unsatisfied with the amount of work and type of service charges whichthese people charges. During the estimation they have not told me that the Engine tunning charges and periodic maintenance service charges are different. Actually engine tuning should be in periodic maintenance service. They told me the during paid service you take extra care during servicing of the vehicle and see what are the defects?
It means that they can make fool to the innocent customer by telling them the defects of car which is actually not present.
Than what you do in normal regular servicing?
My AC was also working nicely than also they convinced me to change the coolant. I came for the changing of Cylinder assy clutch release and changing of lifter assy tail gate . Total cost of that according to your bill come to Rs. 8000/-. But the extra care of my paid servicing by come to Rs. 18183.25.

With this kind of service experience how a genuine customer will come to Hyundai and recommend the Hyundai brand to his friend circle. Definitely not and ultimately Hyundai will loose the customers.

With best regards
Anoop Kelkar