Hyundai Motor India — Poor eyewash first service

Address:

Chennai, Tamil Nadu, 600095

After first service car was delivered on 23rd March by 11 am and I was shocked to find that that the car was delivered with more dust that when it was sent for servicing. there were oil and other stain smudges on the painted and glass areas, fine white and brown dust on the doors and bumpers. Wet mud marks on the lower panel of left rear door, White Pegion droppings still visible on the roof top, door gaps, Under the front Hood no cleaning was done. there was black oil and grease marks all over the visible painted parts. Brown dust in layers on the bottom ends of Wiper and the metal mesh near the hood.I think even the basic air pressure cleaning was not done, forget about water wash. This was brought to the notice of the two staff who delivered the car at my house.

Inside the car, all the plastic parts were wiped with some oil/wax it seems and was shining un-naturally. Why does a one month old car need wax/oil coating of all the plastic parts I wonder.Without proper dusting, vaccume cleaning of dust, the wax/oil coat has been applied and now the residual dust cannot be removed.
I will now be forced to go for steam wash of the insides to remove dust coated wax/oil layer. When I pointed out this, Your caller has no responce..

The service center manager atFPL is more interested in selling other services against payment and is least interested in carrying out the mandatory check list as per standard procedure available for the first Service . No reply from your local service dealer FPPL Hyundai, Chennai as on date.