Hyundai Motor India — poor service quality - hyundai

Address:

Chennai, Tamil Nadu, 600061

I bought my hyundai i20 in oct-2013 from hmp. And i have done my regular service at hmp service centre in alandur, chennai.
Besides, the regular services i got my a/c condenser replaced in april'17. As summer camp was going on, they also had 24-point check and the sa confirmed vehicle is in good condition and can run until the next service due (40, 000km).
I hardly had driven 2000kms in the last 6 months and now the clutch is broken and am unable to move the car.
When asked for towing, i have been asked to make my own arrangements.

Is service centers cheating customers without performing the service?

Requesting you to suggest a good service centre in chennai as none of the service centers have good review ratings.
Also, arrange to the service for my car done at the earliest.