Hyundai Motor India — Regarding complaint on ac not working and cracks found on car body paint, not rectifying under warranty. | |||
I had purchase Hyundai xcent 1.1 CRDI MT SX OPTION Engine No. D3FAEM201674 Chassis No. MALA841DLEMO53877 on 26 Jan 2015. After purchase after 6 month problem shown in AC not cooling properly, asked in NARAYAN Hyundai, Bijapur showroom said that coolant is low, fill coolant it will cool properly. even though after filling coolant it will not cooled. i orally Request to rectifying under warranty, showroom service supervisor said the problem is due to AC coil is failed and is to replace under warranty, after two day i.e. today 22/01/2016 showroom service supervisor called to my mobile No. [protected] said that AC condenser is also to replace, you had to pay Rs.8000/-, then only it will done. I asked rectify under warranty but showroom service supervisor said it not comes under warranty and not possible to do. Purchase of car after one month there is some cracks found on Car, same thing is I intimated in showroom, showroom service supervisor said that we will repaint on cracked shown place don’t intimate to Hyundai head office, it is our responsibility to give service, but till date they not repaint on cracked place. I kindly request to rectify AC problem as well as Cracks both should be under warranty, until I left car in NARAYAN Hyundai, Bijapur showroom. if any damages occurred other than above mentioned problem, within rectifying period then Hyundai motors India and NARAYAN Hyundai, Bijou is hold responsible. if problems are not possible to rectify under warranty then please give in written, then I will approached consumer forum. thanking you. Gururaj M. Charaki Bijapur. Mob. [protected] Was this information helpful? | |||
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