Hyundai Motor India — Sas hyundai lko complain

Address:

Lucknow, Uttar Pradesh, 226016

Hi,
My vehicle met with accident on 30th jan & have given my vehicle to sas hynday alambagh lucknow for repairing, the day survey wad done since then body shop manager was pushing us to accept total loss case because he gave estimate of 1.5 lakh (Though total loss case was above 75% of idv) this vehicle is insured (Zero dep) with icici lumbard through hyundai dealership only, then i communicated with insurance company directly & made them agree for repairing after lot of hassle.

I took almost 2 month in vehicle repairing despite so many follow up & personal visit, vehicle was made ready on 18th march, by now i am getting feeling of collusion between insurance company rep & body shop manager because when i went to take possession of vehicle i was asked to pay inr 30000 as a liability which i took up with body shop manager & insurance company then they offered me to pay inr 22067, still i am negotiating with them but all i wan there is to communicate to hyundai that in case any part of car is changed or part which has been billed but now changed then i will keep hyundai responsible for the same
Because now i am getting feel of intentional holding up my car for so long & in case of any part change or duplicate part use, i will take this up with consumer forum & hyundai higher management.
All i want here is to inform incident & in case of any unpleasant situation in future this communication can be referred.