Hyundai Motor India — service request id is 1-[protected] no solution

Address:

143001

Nobody from hyundai cares. My creta navigation not working since one month even i paid rs 1500/- for software upgrdation on 20th oct, nothing happened tilldate. Even novelty team is not aware by what time it will be reaolved by mapmyindia.
My creta reg no - pb-02-ct - 9063
Model 2015
Dealer - novelty hyundai, amritsar

My previous compaint request-
Dear customer, your service request id is 1-[protected], which is still unresolved.