Hyundai Motor India — unresponsive behaviour from republic hyundai, ranchi.. never buy any car from them

Address:East Singhbhum, Jharkhand, 831006

Hi team,
This is regarding my new creta 1.4 s which i have bought from republic hyundai, commerce house,
Link tank road, ranchi.
Details of my vehicle are as follows;
Chesis no-malc281rlkm522256
Engine no-d4fcjm718824
I have bought my vehicle on 03.02.2019 and i am following it up for for form-21 (Sales certificate) generated on 03.02.2019 & form-22 with the republic hyundai (Salesman-vikash, sourav) since then so that i can get my vehicle registered in jamshedpur'rto where i reside but even after rigourous follow up (I called them atleast twice in a day since then) and i received it yesterday late evening and further i would like to highlight that the registration charges have been increased from 3% to 6% since yesterday (12.02.2019) and now for getting my vehicle registered, i will have to pay the double amount.

This all is happening because of highly unresposive behaviour from the dealer end and when i spoke to sourav, republlic sales person, he has started shouting on me and used abusive language and then i talked to dealership head, he also didnt respond properly.

I am highly surprised by the response, delay and misbehaviour from the dealer ship end and this is how hyundai value their customer.

I really have very bad experience with hyundai and hoping you will take the required action on immediate basis.



Thanks & regards
Dhiraj kumar sawa
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 20, 2019
Updated by nirajsawa
Hi,

This issue is not yet resolved. I got a call from Hyundai on 17.02.2019, they had informed me that i would get a call from republic hyundai or from their area office with 3 working days but i havent got any call or email yet .This issue is still unresolved . if it doesnt get resolved soon, penalities will start piling up on daily basis.
Kindly escalate this matter and get it resolved at earliest.

Thanks
Dhiraj Kumar Sawa
[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6640
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information