Hyundai Motor India — update about my car repairing - creta rj20 cg 2540

Today till 13.15 hrs, i don’t have any update that when my car will get repaired. Yesterday evening around 05.45 pm, regional service centre, jaipur informed that kamal hyundai has made the request for arrangement of self-starter just around 05.00 pm. We can see the efficiency of response of kama hyundai that car was inspected on friday (20 sept 2019) and pictures were also taken and they took three days in preparing the request.
Just moment before as per mr. Aashish gattani, gm-sales, billing for self has not been done so far. So it is difficult to tell when defected part will arrive at kota.

He has also given the number of gm-service and asked to do follow-up with him.

Please look into the issue and help in resolving the issue at the earliest.
With best regards,
Dd chaturvedi

From: desh deepak chaturvedi [mailto:[protected]@dcmshriram.com]
Sent: 23 september 2019 15:56
To: '[protected]@hmil.net'
Subject: fw: update about my car repairing - creta rj20 cg 2540

On 19th sept 2019, thursday at 07.00 pm my car creta rj20 cg 2540 stopped and was not starting. After consulting with kamal hyundai, kota rajasthan mechanic, it was found that self starter is having some problem. So by pushing, car was started. On saturday, at kamal hyundai service center workshop at kota (Raj), car was checked and it was told that it's self starter has burnt. After checking it's availability, it is informed that it is not available in rajasthan and it will take 10-15 days to be delivered at kota.

All above details are based on discussion with m/s aashish gattani gm-service, bhuvnesh & jay gautam of kamal hyundai.

Since today morning, i am not able to get any update about my car repairing and when part will be replaced.
Kindly look into the issue.

With regards
Dd chaturvedi
Dcm shriram ltd,
Kota rajasthan
Ph: [protected]