Hyundai Motor India — Used car given as new car and fake promise and misguidance

Address:Ernakulam, Kerala, 683103
Website:wwww.mgfhyundai.in

I have taken delivery a new hyundai grand i10 from mgf hyundai deson aluva showroom on[protected]. I booked grand i10 2016 september model as per the promise from mgf hyundai desom and they are given me rs-45000 extra discount for year back benefit. I got promise from mr. Anu shankar (Sales executive) that the car manufactured in the month of 2016 september or august and it have 2 air bags, as per the promise i booked the car and paid full amount (Rs-541000 via hdfc bank and balance down payment from my side) before the delivery they given me promise that this car have 2 air bags and manufactured in the month of august or september but i received the car manufactured in the month of february and without air bag. When i approached the dealer they informed me that this was a communication mistake from mr. Anu shankar and they cannot do anything on it, they offered me rs-20000 rs as a compensation amount for this issue, but i am totally dis appointed on this experience and i am totally disappointed with this service from hyundai. When the time of delivery they are given me a manual book on that it shows that the car was serviced once in the month of march 2016 with running km of 1522, that means this vehicle is a used one and delivered me as a new vehicle. When the time of delivery the condition of vehicle is poor that also very un-satisfied for me, now i feel that i am totally cheated by mgf hyundai. This is a clear case of cheating a customer with false commitments and misguidance. Mr. Abdul azeez sales manager, mr. Anoop customer care manager, mr. Rafy team leader, mr, anu shankar sales executive are there in this meeting, please solve my issue with proper compensation or i will take necessary action against mgf hyundai desom aluva and hyundai motors india for cheating a customer. All the available details attached please do the needful for this issue
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