[Resolved] Hyundai Motor India — Vehicle not Delivered even after 3.5 months | |
I had booked a CRETA SX PETROL Black with Ultimate Hyundai Panchkula on 17.11.2020 with waiting period of 3 months. Booking slip is also enclosed. It has been told to me that your booking no. is 1st. In the month Feb-2020, it has been told that your booking no. is 2nd and one car which has been allocated to dealer has been delivered to other customer. Now, I am surprised to know that dealer informed to me that your vehicle will delivered in the month of May/June based on allocation and there is no confirmed date. Dealer keeps on changing the delivery date without any confirmation and still i am not confirmed when i will get the Vehicle. Dealer is delivering my vehicle to somebody else every time and ditching me. It is requested to take strong action for the same and do the needful so that vehicle may be delivered to me at the earliest. Regards Arun Kumar Garg Mb. No. [protected] Was this information helpful? | |
Mar 6, 2021 Complaint marked as Resolved company representative assured to deliver the vehicle within this month. | |
 1 Comment | |
Comments
I have been associated with Hyundai for the last 12 years and very fond of your cars. Unfortunately, this time I am very disappointed with your services in Gurgoan. I booked # New CRETA in November 2020 and it was promised that I will get my car within 3 to 4 months. Unfortunately, to date, I haven’t heard any update from the dealer. Hyundai is known for its customer services and it is one of the best car companies in India. I never expected this type of behavior / Service from Hyundai in India. If brands like Hyundai will do this type of behavior where people will go. Please do needful. I have high expectations from Hyundai also I am phasing a lot of problem for day to day activities as I don’t have any car right now.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
15%
Complaints
6639
Pending
0
Resolved
1019
+91 98 7356 4645
5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025