Hyundai Motor India — venue - issues with new vehicle within 1 month

Address:

Hyderabad, Telangana, 500081

Hi team,
I have purchased hyundai venue on 12th june from kun hyundai – kondapur, hyderabad.

Chassis no. – malfc81alkm015183
Mob – [protected]

I have very disappointing experience in terms of my vehicle provided to me and services provided by sales and service team.in 20 days of purchasing a vehicle if i have to visit service center 4-5 times (Getting vehicle lifted and audio system replacement, etc issues faced by me and this is a real waste of money as well as time, that too after paying such a big amount. Following issues, i have faced:

1. During delivery power window of front left side from left door (Front) was not working. I had to visit showroom and they asked me to visit service center after visiting service center they told that don’t have button with them and will order it.
After 2-3 days someone visited from chennai and asked me to visit service center again to get it fixed.

2. They have charged me 1821 rupees extra in the billing (Difference of amount billed in insurance and invoice provided). I had to chase showroom 3-4 times to get refund.

3. “fastag” activation from showroom got delay and had to follow up with them 8-10 times.

4. There is some noise coming from right side (Driver side) while wheel is getting rotated after every revolution. I visited showroom and they again asked me to visit service center. They lifted my vehicle (Picture attached) and removed some stones from tyres and told issue has been solved. But facing same issue after 2 days.

5. Big issue (Manufacturing defect) – with ‘audio visual system’ not working (Call not getting connected using apple car play when trying to call using audio voice). I have visited showroom for this issue on 6th july and they asked me to visit service center and they were unable to identify the issue and on 10th july they visited my building and again took my vehicle to service center and vendor has observed that there is a fault in avs (Audio visual system - video attached, they will order again and will replace it.

Replacement is one solution from hyundai side but i am disappointed with the vehicle and service provided to me. Such a waste of money. I have burnt 10-12 litres of petrol just to get these issues resolved and still i have to go through all this replacement installed now within less than 1 month of delivery. My vehicle got lifted and wiring (Avs) will be changed and it might result in more issue in near future and that time they will charge me big amount.
All this needs to be checked before they deliver vehicle to customer.

Resolution: i have wasted money, time, emotions and sentiment with vehicle and service.
I want 2 lakhs as compensation for the pain they have given me + 1 lakh for mental harassment.