[Resolved]  I-On — Wifi is not working since last 2days

Address:Thane mumbra

Yesterday evening my router is showing red light, today morning your technician come and check lane cable he saying your cable is damaged because your main source coming from another building, now some maintenance work in this building from here my cable is damaged Your technician has said that you will have to pay only then it will start.
If the problem is not from me, why should I pay
Ion service is very very bad no any response for your site
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Aug 6, 2021
Complaint marked as Resolved 
I-ON customer support has been notified about the posted complaint.
Verified Support
May 06, 2021
I-ON Customer Care's response
Hi Saqlain, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.
Verified Support
May 06, 2021
I-ON Customer Care's response
Hi Saqlain, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.
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