[Resolved] iBall — About misbehavior at unique infosystems & telecom, malad | |||||
Dear Sir/ Madam I wish to submit complain about today's incidence at unique infosystems & Telecom, located at shop no 47, the mall, Station road, Malad west, Mumbai. I had given my tablet for servicing about 15days back. Defect was touch screen was not working, Sim slot was not working. As touch screen was in warranty period it was agreed to be replaced free. Sim slot I requested not to repair as this was chargeable. Today when I went to collect the tab, i was told that for sim slot I have to pay Rs.850. Due to this huge argument followed. Manager over there treated me and my children badly. He threatened to call police, shut the office door and made me sit for 1.5hrs. Due to all these I felt mental agony. Finally to buy peace I paid Rs.850 and left. I was told that touch screen can be repaired only after sim slot was repaired. This is cheating. I demand refund my amount with apology letter. My contact no is [protected]. Thanks. Shikha Jhunjhunwala Had Ec Servi Was this information helpful? | |||||
Oct 25, 2017 Complaint marked as Resolved iBall customer support has been notified about the posted complaint. Verified Support Sep 21, 2017 iBall Customer Care's response With reference to the above complaint, regarding customer's complain of our service center we will forward it to the concerned department and if customer is facing any problem in her product then kindly inform her to visit our service center for necessary service and support.
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https://www.consumercomplaints.in › iBall › iBall — About misbehavior at unique infosystems & telecom, malad
iBall — About misbehavior at unique infosystems & telecom, malad
1 Review
Sh Shikha Jhunjhunwala on Jul 1, 2017
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Dear Sir/ Madam
I wish to submit complain about today's incidence at unique infosystems & Telecom, located at shop no 47, the mall, Station road, Malad west, Mumbai. I had given my tablet for servicing about 15days back. Defect was touch screen was not working, Sim slot was not working. As touch screen was in warranty period it was agreed to be replaced free. Sim slot I requested not to repair as this was chargeable. Today when I went to collect the tab, i was told that for sim slot I have to pay Rs.850. Due to this huge argument followed. Manager over there treated me and my children badly. He threatened to call police, shut the office door and made me sit for 1.5hrs. Due to all these I felt mental agony. Finally to buy peace I paid Rs.850 and left. I was told that touch screen can be repaired only after sim slot was repaired. This is cheating. I demand refund my amount with apology letter. My contact no is [protected].
Thanks.
Shikha Jhunjhunwala