[Resolved]  iBall — I ball , ANDI 5 PCB issue

I purchased Mobile from Vijay Sales Mira Rd, Mumbai in Oct 13. PCB issue found in JAN 14, I contact to Andheri, Mumbai Customer care, They told me it high level issue. So its L-4 category issue. PCB may repair . I requested him for New Mobile because serious issue came within 3 months. I did not submitted . Issue was still with PCB only. I did several mails but no action for Replacement. After some time mobile become complete off . I gone to service center Kandiwali Mumbai .They said mobile is damaged because of water seepage. and Told me for PCB will repair/ Change Charge Rs 5900 or more (while Actual cost of mobile is 7000) . Why shoul I pay as mobile already existing issue of PCB and it need to repair or change @ free of cost. Same thing ( PCB Repair/ Change )you did now and expecting money as repair charges ??? Since 7 months i am without mobile and mobile is still with Iball I had suffered too much after investing at I Ball Mobile. So please repair and revert my mobile at free of cost. IMI No - [protected] Rajeev - [protected]
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Aug 14, 2020
Complaint marked as Resolved 
iBall customer support has been notified about the posted complaint.
 
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