iBall — iball itab moviez pro 64 gb 10.1 inch with wi-fi+4g tablet coal black

 
3 Reviews
Gurgaon, India
 Somdattyogi on Feb 19, 2020
Hi,

This is to inform you that iball after sales services is extremely poor.
Brought : iball itab moviez pro 64 gb 10.1 inch with wi-fi+4g tablet coal black on 18.10.2019

Problem: display gone blank suddenly.
Went to services centre on 24.01.2020

Nidhi communication
Shop no.1, kriparam complex,
Near canara bank, opp. Sector-17c gate
Village sukhrali, mg road, gurgaon-122001

The guy sitting on the chair, chewing pan masala even he can not speak properly. However i got manual job sheet. (Attached) call/job no : [protected]
Till date 19.02.2020 (27 days) i haven't got my tab back, service centre says they haven't got the part from iball
Iball call centre[protected] never pick the call even after 10 minutes and 02 seconds (Screenshot attached)

My other bill and products details are given below: -

Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Pan: aadch8449j cin: u85100dl2016ptc291653

Tablets with call facility
Fsn: tabfjyc7czzbyzg7
Hsn/sac: 84713090
Iball itab moviez pro 64 gb 10.1 inch with wi-fi+4g tablet coal black
Warranty: 1 year on tablet, 6 months on accessories 1.
[imei/serial no: [protected] ]
Is there is any person in iball who can help me.
Regards,
Somdatt yogi
[protected]

Complaint Status


[Feb 19, 2020] iBall customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Given tablet Breeze BJ purchased during March, 2019 The touch screen got damaged to authorized service at Baroda service centre on 3rd December 2019, is under warranty but till date17feb 20200 not repaired.
Written 7 Emails to company, no response.
Router was not working . Thier service center verified the issue and took back the router . And confirmed me to provide new router. its been 3 and 1/2 month .i have not received any router back.

Iball Call Code = [protected]C001

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    Customer satisfaction rating
    19%
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    phone
    +91 71 2224 4074 [Nagpur]
    +91 22 3081 5100 [Registered Office]
    +91 40 3299 4948 [Secunderabad]
    location
    87, Mistry Industrial Complex, MIDC Cross Road "A" Andheri (E), Mumbai, Maharashtra, India - 400 093
    iBall - iball itab moviez pro 64 gb 10.1 inch with wi-fi+4g tablet coal black