[Resolved]  iBall — irresponsible response from iball

I had bought iball slide tab 3g q27 tab during sep 2016 through amazon and was out of order within 9 months of procurement and has been replaced by tablet elan 4g2 during august 17, stating as new. It hardly worked for a week and i have to return it again on 14th september, 2017.

After that one message came as the tab is under repair then another message came the tab is under replacement process and again another message came as the tab is under repair.

Finally a message came that the tab is ready at the service center and may collect.

As per the message i went to the service center at palakkad, but to my dismay and utter surprise, i found that the tab's outer screen guard and even the inside screen guard has torn at the edge and scratches at all corners.

Definitely this was not there when i returned it for repair, and that too a "brand new" tab as told as replacement, which was not even a month old and not used for even week in fact. The dates may be confirmed from the records.

I was totally taken aback seeing the plight of the tab, and i have not taken delivery of the same. I definitely require the screen guards to be replaced and the scratches removed.

I have spent almost rs.12, 000 and had not used it for a even 9 months and the replacement had become out of order within a month and now the condition of the repaired one is like this.

I request to needful and hope a positive response

I did not expect this from a firm like iball. Hope i will get a new good tab which can be
Used at least for 5 to 6 years trouble free, for the amount i have paid.

Hope my concern is genuine and will be treated in the real sense.