[Resolved] iBall — Mobile Service Dealying

omabhisri

from Ahmedabad, Gujarat

Nov 7, 2014

Address: Ahmedabad, Gujarat

I have given my mobile (iBall Aura 2.8C Touch, White, SN.[protected]) for servicing/repairing (Touch Damage) at Gurukul Road Ahmedabad on 18/09/2014 and I have called 10 times and visit once at your Center, the answer was always "Repaired within 10 days" till now it is not repaired.I had also called at iBall Head Office and registered complaint(No.IBCC95L) for this the concerned person also said that "Repaired within 10 days" but still not. I have told her that the product still under warranty.I have original receipt but she further repeat the same answer second time if the part is unavailable then why you have taken my valuable time 40 days(approx.) and why always answered "Repaired within 10 days" . So please take strict action against the IBall Service Centers. Please find attachment of Product Invoice. Thanks & Regards! Abhishek Srivastava

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Jun 27, 2017

Complaint marked as Resolved

they repaired.

iBall customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

iBall Customer Care's response With reference to the above complaint, if complainant is facing any issue in his product inform him to contact our customer care team through email"customer.[protected]@iball.co.in"