[Resolved] iBall — no power | |
I bought iball compbook from esquire thrissur. I haven't got a chance to use the laptop for more than a month and a half. At first the keyboard stopped working. Initially just one or two keys so i had to ignore it for a while, since i had a busy schedule to work around with. After a while most of the keys stopped working. And all these were happening when the laptop was brand new and hardly used. After a while it stopped charging for some reason. Then i approached esquire service centre and they told that it will be sent to iball and will be fixed in a week. I heard from them after few weeks, i collected my laptop. To my disappointment, it stopped working the same day. Again had to send back and they said it is fixed after few weeks and i collected only to find it not working the same night. The story kept repeated but my laptop never worked. Its very frustrating when you shellout your hard earned money but the gadget you bought never serves the purpose. I have been after it for months together, but nothing happened other than me wasting my money, time and energy. I want the concerned department to address my problem before i run out of warranty. This product has some serious manufacturing defect and by all means it should be replaced. Because i'm not gonna fall for "yes mam, we have fixed the laptop for u"once again. If replacement ain't possible, you can process the refund but ain't gonna budge for any other option. Coz i've reached my saturation point with this product. Extreme disappointment. Hope to hear from you soon. Thank you. Was this information helpful? | |
Jun 24, 2019 Complaint marked as Resolved iBall customer support has been notified about the posted complaint. Verified Support May 24, 2019 iBall Customer Care's response Dear Sir, With reference to the above complaint, kindly provide the us the following details to ou email id "customer.[protected]@iball.co.in". 1)Imei/serial number of your product. 2)Your contact number. 3)The service center details where you have approached for the service. After we receive the details we will look into the matter and revert you. | |
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