[Resolved]  iBall — ordered 4 laptops, all 4 defective keyboard, service center replaces only 2

Address:

Mumbai City, Maharashtra, 400013

I went in for this iball laptop - n500, 4 gb ram as i wanted to buy about 50 of them and these were reasonably priced. The advantage stops with the price. To starts with, i ordered 4 of these laptops through one dupe company called amr enterprises who refused to take calls once the laptop got delivered and the money got transferred. The keyboard was not functioning effectively on any of them. However, since i didnt want to waste employee productivity i submitted two of them to the service center which after much haggling with the service center at lamington road, they agreed to give me a doa and exchange. Even thes had some blinking issues but we realized we could work around it and let it be as we didnt want to lose further productive time.

Out of the remaining two, one was manageable and the other because of the keyboard issue we had to send it again to the service center. And this time i have to haggle with the same guy again who refuses to exchange the laptop. Seriously, do they think we are insane to complain about a brand new laptop, hardly 10 days old and ask for replacement. This guy wants me to visit the service center and check myself. Its not enough my office boy has made multiple trips already. So i pretty much have to junk it if they dont replace it.

Request, please dont fall for such items and new companies and low class products because of low price. You get what you pay for. Lesson learned the hard way for me.