[Resolved] Iberry India — Worst service & product quality | |||
I have purchased "Auxus Xenea X1" on Feb-2014 from ebay & since then this cell phone is having 100's issues.Mostely this phone is generally lying to either local repare center or at there main Head office at chennai 2 times. I have called to IBERRY Customer Care no [protected] Thousands times & these peoples are not addressing my issue. I have also requested them to connect me to any senior person but they refused directly. They told me "there is no any senior". Still this unit is lying along with them since last 20 days & still there is no hope to rectify the issues.I ask to replace this unit or provide me any alternate cell but they are Refusing it .I become totally fade up, feel that these people have cheated me, Kindly guide me how can I file one consumer complaint against these people as they have provided my an faulty product. Iberry Job Card No : 2259 Regards, Vikas jha Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Building No: 4, Second Lane Beach, Chennai, Tamil Nadu, India - 600001
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1- Refund the value of mobile.
2- Court hearing expenditure.
3- Interest over the cost of mobile with a rate of 18%.
In fact it seems to be like a peanut for me but company is not responding over any kind of court notice. Now I have to file asset cease request in consumer court again.
Regards,
Vikas