[Resolved]  Ibibo Group / Goibibo — about refund

Website:Goibibo.com

Hello my name is vinit patel
I am book ticket via goibibo ticket is refundable.
When i book ticket i see it’s refundable now i want to cancle ticket but goibibo executives said me ticket is non refundable i have evidence i receive mail from goibibo ticket copy in this copy i am see it’s refundable.
But goibibo executives not agree with me they need screenshots i am send screenshot now they not reply
I am book international ticket its cost 45000
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Jan 9, 2018
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2017
Ibibo Group / Goibibo Customer Care's response
Dear Customer,

Greetings from Goibibo,

We regret for any inconvenience caused to you, kindly be advised that we are unable to find your booking details or your email ID so we would request you to directly write to Goibibo with your details in order for us to track your booking and assist you with the same.

Regards
Akshat Saxena
Customer Delight Team
Dec 09, 2017
Updated by Vinit54
Email : vmobile.[protected]@yahoo.com
Mobile no : [protected]
You can track via mobile number

Or please contact me on this number
+[protected]
Dec 13, 2017
Updated by Vinit54
Stiil i am not receive any information from Goibibo
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Email : vmobile.[protected]@yahoo.com
Mobile no : [protected]
You can track via mobile number

Or please contact me on this number
+[protected]

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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