[Resolved] Ibibo Group / Goibibo — about refund | |||
Hello my name is vinit patel I am book ticket via goibibo ticket is refundable. When i book ticket i see it’s refundable now i want to cancle ticket but goibibo executives said me ticket is non refundable i have evidence i receive mail from goibibo ticket copy in this copy i am see it’s refundable. But goibibo executives not agree with me they need screenshots i am send screenshot now they not reply I am book international ticket its cost 45000 Was this information helpful? | |||
Jan 9, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Dec 09, 2017 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings from Goibibo, We regret for any inconvenience caused to you, kindly be advised that we are unable to find your booking details or your email ID so we would request you to directly write to Goibibo with your details in order for us to track your booking and assist you with the same. Regards Akshat Saxena Customer Delight Team | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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